Club Closure following Tier 4 Announcement

Dear Club Members

Following the government announcement this afternoon which places Suffolk in Tier 4, the Club will be closed with effect from 7.00pm tomorrow evening, Christmas Eve (the Club is already closed on Christmas Day).

This means that all Clubhouse and indoor facilities, including the Tennis Air Dome, will be closed – however the outdoor Tennis courts will remain open for play, for members only, in line with the LTA government guidelines for outdoor play and free of charge until the end of December 2020.

Should the Club remain closed in January 2021, members on Monthly memberships will not be charged; members on Annual memberships will be compensated for the period of closure on their next membership renewal date.  We will take care of this administration our end so you do not need to cancel your direct debits or do anything more at this stage.  If you have paid for an activity (eg. Tennis course) in full or part and we have been unable to run the activity, we will carry these payments over to future activities so please do keep your receipt.

Tennis Outdoor play in January 2021 – if we remain closed but outdoor play continues to be permitted, we will operate a PAYG system, for members only, as before and members are asked to pay £5.00 per booking slot (maxium charge £40.00 per month per member) using the Club’s Bank details below.  All courts must be booked via the Online Booking System as normal in advance of play – if you have any issues with bookings, please email tennis@ipswichsports.co.uk.

With the Club closed, there will be no staff on duty to answer member enquiries, however we envisage a skeleton team will be returning to their duties shortly before we re-open.  Please visit our website for new updates https://ipswichsportsclub.co.uk/news.

As before, should members wish to consider making a donation to the Club – they can do so by setting up a payment via standing order or one-off payment using the following Club Bank details, with DONATION, your surname and/or membership number as shown as the reference:

Account Name:  Ipswich Sports Club 2020 Ltd

Bank Name:  LLOYDS BANK PLC

Sort Code:  30-94-55

Account No:  24053363

Reference No:  DONATION SURNAME 1234

 

We will update members further as to the plan for the Club from January 2021 as soon as we know more.

Finally on behalf of the Board, Council and staff we would like to take this opportunity to wish all our members the very best for what is a very different Christmas holiday – stay safe.

 

VANESSA PENN

Club Chairman

2020 Christmas Opening Hours

To All Our Members

Please click below for details of the Club Christmas & New Year Opening Hours 2020:

Click here for the Christmas Opening Hours

And

MERRY CHRISTMAS to you all…

MEMBER NOTICE – Club Update following Tier 2 Announcement

Dear Club Members

 

COVID-19 

We have just heard that Ipswich remains in Tier 2.

 We would therefore like to confirm to members that all activities continue as they are currently and we ask that everyone continues to adhere to the government guidelines and COVID-19 procedures in place at the Club.  We would like to take this opportunity to thank members for their continued support of the Club whilst it continues to face the on-going challenge of the restrictions.

  

Online Member Bookings for all activities

 Following the recent trial of early morning online bookings and after consultation with various section representatives and via feedback from members, the Online Booking System opening time has been changed with immediate effect.  Members can now start making bookings online from 8.00am which is in line with our Reception opening time.  This is for all studio, gym, tennis, squash and racketball bookings.

 

 Courts/Bookings

 As we are now in the peak winter squash and indoor tennis season we would like to remind all members, coaching staff and event organisers that in the event you need to cancel a court please do so as soon as possible and ideally no later than 24 hours prior to the booking.  Members can cancel a booking online up to the day itself alternatively contact Reception on 01473 251143.  Releasing courts allows other members to reuse these slots and ensures the courts are used to their maximum.

book what you need to avoid empty courts and please continue to allow a small gap between the next booking to allow time for safe changeovers.  Court bookings should only be made when you intend to play rather than just reserving them ‘just in case’.

 

Whilst times are challenging we remain positive about promoting our wonderful Club to the local community and hope members noticed our most recent press article.   I am sure you will all agree how much the Club means to us all and would encourage you all to pass on all we do here at the Club to friends and family so they too can experience all we have to offer.

 

Subject to any further government announcements, and on behalf of the Club Executive, Council and Committees, I would like to wish you all a safe and Merry Christmas.

  

VANESSA PENN

Club Chairman