Club Closure Update re National Lockdown January 2021

MEMBER NOTICE 04.01.2021

Following this evening’s government announcement confirming that England is entering a further National Lockdown with effect from midnight tonight, we regret to inform you that ALL the Club’s facilities are now closed until further notice.  This includes all indoor and outdoor facilities which means that all outdoor tennis activity must stop with immediate effect.

We are of course very disappointed that we are not able to offer the outdoor tennis facilities but given the current pandemic situation this is completely necessary to play our part in helping to slow down this awful virus.

To confirm and as previously mentioned, membership subscriptions will not be charged until further notice. So to clarify, members on Monthly memberships will not be charged their monthly DD’s; members on Annual memberships will be compensated for the period of closure on their next membership renewal date.  We will take care of this administration our end so you do not need to cancel your direct debits or do anything more at this stage.  If you have paid for an activity (eg. Tennis course) in full or part and we have been unable to run the activity, we will carry these payments over to future activities so please do keep your receipt.

Further updates will follow once we have more information from the government.  In the meantime,  please take care and stay safe and well.

 

VANESSA PENN

Club Chairman

Club Closure following Tier 4 Announcement

Dear Club Members

Following the government announcement this afternoon which places Suffolk in Tier 4, the Club will be closed with effect from 7.00pm tomorrow evening, Christmas Eve (the Club is already closed on Christmas Day).

This means that all Clubhouse and indoor facilities, including the Tennis Air Dome, will be closed – however the outdoor Tennis courts will remain open for play, for members only, in line with the LTA government guidelines for outdoor play and free of charge until the end of December 2020.

Should the Club remain closed in January 2021, members on Monthly memberships will not be charged; members on Annual memberships will be compensated for the period of closure on their next membership renewal date.  We will take care of this administration our end so you do not need to cancel your direct debits or do anything more at this stage.  If you have paid for an activity (eg. Tennis course) in full or part and we have been unable to run the activity, we will carry these payments over to future activities so please do keep your receipt.

Tennis Outdoor play in January 2021 – if we remain closed but outdoor play continues to be permitted, we will operate a PAYG system, for members only, as before and members are asked to pay £5.00 per booking slot (maxium charge £40.00 per month per member) using the Club’s Bank details below.  All courts must be booked via the Online Booking System as normal in advance of play – if you have any issues with bookings, please email tennis@ipswichsports.co.uk.

With the Club closed, there will be no staff on duty to answer member enquiries, however we envisage a skeleton team will be returning to their duties shortly before we re-open.  Please visit our website for new updates https://ipswichsportsclub.co.uk/news.

As before, should members wish to consider making a donation to the Club – they can do so by setting up a payment via standing order or one-off payment using the following Club Bank details, with DONATION, your surname and/or membership number as shown as the reference:

Account Name:  Ipswich Sports Club 2020 Ltd

Bank Name:  LLOYDS BANK PLC

Sort Code:  30-94-55

Account No:  24053363

Reference No:  DONATION SURNAME 1234

 

We will update members further as to the plan for the Club from January 2021 as soon as we know more.

Finally on behalf of the Board, Council and staff we would like to take this opportunity to wish all our members the very best for what is a very different Christmas holiday – stay safe.

 

VANESSA PENN

Club Chairman

2020 Christmas Opening Hours

To All Our Members

Please click below for details of the Club Christmas & New Year Opening Hours 2020:

Click here for the Christmas Opening Hours

And

MERRY CHRISTMAS to you all…

MEMBER NOTICE – Club Update following Tier 2 Announcement

Dear Club Members

 

COVID-19 

We have just heard that Ipswich remains in Tier 2.

 We would therefore like to confirm to members that all activities continue as they are currently and we ask that everyone continues to adhere to the government guidelines and COVID-19 procedures in place at the Club.  We would like to take this opportunity to thank members for their continued support of the Club whilst it continues to face the on-going challenge of the restrictions.

  

Online Member Bookings for all activities

 Following the recent trial of early morning online bookings and after consultation with various section representatives and via feedback from members, the Online Booking System opening time has been changed with immediate effect.  Members can now start making bookings online from 8.00am which is in line with our Reception opening time.  This is for all studio, gym, tennis, squash and racketball bookings.

 

 Courts/Bookings

 As we are now in the peak winter squash and indoor tennis season we would like to remind all members, coaching staff and event organisers that in the event you need to cancel a court please do so as soon as possible and ideally no later than 24 hours prior to the booking.  Members can cancel a booking online up to the day itself alternatively contact Reception on 01473 251143.  Releasing courts allows other members to reuse these slots and ensures the courts are used to their maximum.

book what you need to avoid empty courts and please continue to allow a small gap between the next booking to allow time for safe changeovers.  Court bookings should only be made when you intend to play rather than just reserving them ‘just in case’.

 

Whilst times are challenging we remain positive about promoting our wonderful Club to the local community and hope members noticed our most recent press article.   I am sure you will all agree how much the Club means to us all and would encourage you all to pass on all we do here at the Club to friends and family so they too can experience all we have to offer.

 

Subject to any further government announcements, and on behalf of the Club Executive, Council and Committees, I would like to wish you all a safe and Merry Christmas.

  

VANESSA PENN

Club Chairman

Club re-Opens 2.12.2020 – Important information for Members

 

Dear Club Members

Further to last Friday’s update we can confirm that the Club will be re-opening on Wednesday, 2 December 2020; set out below you will find the revised arrangements in accordance with government restrictions and the guidelines of relevant national sports governing bodies which the Club considers it is obliged to follow as appropriate:

 

Check-In

The previous check-in process with members reporting to reception on arrival for a temperature check and to sign in via the NHS COVID-19 app remains in place.  The Club will also record each individual member or at least 1 member within each party via its own COVID-19 data collection.

 

Tennis

Outdoor tennis is limited to the ‘Rule of 6’ as before.  For indoor tennis adults are limited to play with people in the same household/support bubble or one-to-one singles or coaching (with an exemption for tennis activity for disabled people and for under 18s).  Coaching will be in accordance with the latest LTA guidelines.  The Air Dome has now been reflated.  All coaching will also be in accordance of the LTA guidelines for coaches.

For fuller information please see LTA guidelines at LTA Covid Restrictions by Tier

 

Squash and Racketball

Full court play is only permitted between members of a single household or a legally permitted support bubble.  Adults can do solo sessions.  Junior group coaching and one-to-one coaching for adults and juniors can continue.  Adults in a squash bubble can play sides.

For fuller information please see England Squash & Racketball guidelines at England Squash Covid Guidance

 

Gym and Studio

The gym and studio can re-open and continue as before lockdown – so basically no change.  Please note the gym will continue on a booking basis only.  Members should book via the online booking system or contact reception.

 

Hockey

Will restart and training sessions will recommence from Wednesday, 2 December 2020 with first matches scheduled for Saturday, 12 December 2020.  Further details will come from the Hockey Committee.

 

Café Bar and Food (The Courtside Bistro)

Having further reviewed the Tier 2 guidelines we now plan to open these areas on the following basis:

  • Café Bar

The Bar will operate as a take away café for hot drinks, cold beverages, sandwiches and snacks from Wednesday 2 December until further notice.  Please note members will be unable to use the indoor bar area for seating and must not socialise in a group of more than 6 people outside (Rule of 6).

  • Food – The Courtside Bistro

(NB: at all times Tier 2 restrictions will be followed, members must not socialise with anyone you do not live with in your support bubble)

Darius and Gill from The Courtside Bistro will be offering the following booking only events, menu details below:

Friday 4, 11 and 18 December 2020 – Food Specials served from 6.00pm. Bar closes at 9.00pm and alcohol can only be purchased and consumed whilst eating.

Sunday 13 & 20 December 2020 – Christmas Carvery

 

For all food events enquiries including bookings please contact The Coutside bistro (Gill) on thecourtsidebistro@ipswichsports.co.uk or 07980 538186.

Please click on the event Menus below:

 

 

Other Facilities

The shower and changing room facilities will be open as before however the sauna and steam rooms remain closed at this time.

 

The guidelines included in this summary will be reviewed on an on-going basis and in light of any further changes from the government with the current restrictions.

We thank all those members who have continued to support the Club in so many ways through these recent and difficult months and hope it won’t be too long before the pandemic is on the decline and restrictions can be reduced and eventually lifted altogether.

 

 

VANESSA PENN

Club Chairman

 

 

 

 

 

 

 

 

 

 

 

 

Covid-19 Lockdown

MEMBER NOTICE

November 2020 COVID-19 Lockdown

    

Dear Club Members

With the Club’s facilities closing this evening at 9.00pm in line with the Government lockdown we would like to take this opportunity to remind members of the following:

Members on Monthly memberships will not be charged for December 2020; members on Annual memberships will be compensated for the period of closure on their next membership renewal date.  We will take care of this administration our end so you do not need to cancel your direct debits or do anything more at this stage.  If you have paid for an activity (eg. Tennis course) in full or part and we have been unable to run the activity, we will carry these payments over to future activities so please do keep your receipt.

With the Club closed and staff on furlough as from 9.00pm this evening, there will be no staff on duty to answer member enquiries, however we envisage a skeleton team will be returning to their duties shortly before we re-open on 3 December 2020.  Please visit our website for new updates https://ipswichsportsclub.co.uk/news.

We have been contacted by a number of members regarding how to make a donation in lieu of membership – any member wishing to do so can make a donation by setting up a payment via standing order or one-off payment using the following Club Bank details, with DONATION, your surname and/or membership number as shown as the reference:

Account Name:  Ipswich Sports Club 2020 Ltd

Bank Name:  LLOYDS BANK PLC

Sort Code:  30-94-55

Account No:  24053363

Reference No:  DONATION SURNAME 1234

Finally, on behalf of the Club Board, I would like to thank you the members for your valued support throughout 2020 and please do stay safe during the lockdown.  We will very much look forward to welcoming you all back soon.

 

VANESSA PENN

Club Chairman

Club Announcement re Lockdown ⚠ 2 November 2020

Dear Club Members

Following the Prime Minister’s announcement on 31 October 2020, the Executive have met to consider the closure of facilities and membership arrangements.

Whilst we are awaiting LTA guidance on whether outdoor tennis activity between two individuals will be permitted, we are expecting parliament to uphold the decision to close all lesure/sports clubs by end of the day, Wednesday, 4 November 2020. We are therefore advising members that we plan to shut the Club buildings again and furlough the staff as of Thursday, 5 November 2020. If we are able to offer outdoor tennis we will of course provide an update on this as soon as we can.

This lockdown is somewhat different to last time in that we believe it will only last for a month. We would ask that members bear with us as we propose to collect the Monthly Direct Debit for November 2020 but we will not be collecting for December 2020.

The previous arrangements will apply to Annual Memberships.

We have not increased subscription levels for five years and this has had an impact on our overall revenues and we still have running costs and repairs to meet.

We will update members with further news as time goes on.

VANESSA PENN
Club Chairman

*NEW* updated COVID-19 guidelines from Thursday, 24 September 2020

Dear Club Members

*NEW* updated COVID-19 guidelines from Thursday, 24 September 2020

Following the Government announcement this week please find below some changes now required by the Club to meet the new guidelines – we ask all members to adhere to and assist with the new procedures:

ON ARRIVAL AT RECEPTION

– The Club’s unique NHS Track and Trace QR code is now displayed in the reception area for customers to self check-in. This can be completed by downloading the NHS App on your phone/device and scanning the code via a QR reader on your phone/device then completing the form. The App is due to go live tomorrow, 24 September 2020, however if for any reason the App does not work, please continue to check in at reception in the usual way.

BAR & FOOD

– Members entering the Club for the bar or catering are asked to wear face coverings on entering the building, face coverings can be removed when seated at a table when eating or drinking.
– The Club will be introducing table service from Thursday, 24 September for all orders. Customers are asked to make the bar staff aware when they arrive and where they will be sitting. Members will need to place their orders by filling in one of the order forms provided at each table and alerting the bar staff when ready to make their purchase.
– Members can continue to socialise in a group of up to 6 people maximum from different households; social distancing should still be maintained when meeting with others.

SPORTS & FITNESS

– Members entering the Club for sports and fitness are advised to wear face coverings before and after their activity or in areas where social distancing cannot be maintained.
Members are not required to wear face coverings whilst exercising.

All other current COVID-19 guidelines will remain in place but as a reminder please do not come to the Club if you feel unwell.

It has been great seeing a lot of members back using the facilities over the last few weeks. Restarting some of the tennis and squash programmes and food events by The Courtside Bistro has brought back some normality to our everyday lives.

We would like to take this opportunity to thank you for your continued support and patience in these difficult times.

VANESSA PENN
Chairman
On behalf of the Club Executive Board

Full Guidance for Club Reopening on 27.7.20

Following the announcement made on Wednesday that the Club will be re-opening on Monday, 27 July 2020, we are pleased to be able to now provide further updates along with our full guidance:
  
New Update 

  • The gym booking system is now live and bookings can be made up to 2 weeks in advance. Only members aged 17 years and above can book the gym and this must be done online.  Children aged 14-16 years can only use the gym with a parent and booking for this category only is via reception.
  • The squash booking system is now live for bookings starting from 9.00am on Monday, 27 July 2020, however please note members who made bookings prior to today will need to check and most likely re-book their session due to system updates.  Squash court bookings are based on 45 minutes play with a 15 minute buffer to the next game.
  • Members can cancel their bookings online via the future bookings area at the bottom of the booking screen.
 
FULL GUIDANCE NOTES
 
Prior to attending the Club
 
No-one should attend the Club for any activity if they, or someone they live with, has symptoms of COVID-19, currently recognised as any of the following: 
  • A high temperature
  • A new, continuous cough
  • A loss of, or change to, their sense of smell or taste
Should an individual have demonstrated any such symptoms, they must follow NHS and PHE guidance on self-isolation.
 
Members should arrive in their sports kit ready to play and go straight to their court, gym or class.  Please bring your own water bottle and keep this with you at all times.
 
The amended, temporary opening times of the Club are 8.00am to 9.00pm Monday to Friday and 8.00am to 7.00pm Saturday and Sunday.
 
 
Membership 
  • Memberships will restart from Monday, 27 July 2020.
  • Monthly paying members subscriptions will be drawn from early August 2020.
  • Annual paying members; for those who lapsed during the Club closure, we will be contacting you regarding renewal; all Annual members will be compensated for the time lost due to the closure at their next renewal date.
  • We are experiencing a high volume of member enquiries and would ask members to please be patient whilst we respond as soon as we can.  If you have any questions regarding your membership, please email: membership@ipswichsports.co.uk.
 
Entrance 
  • The entrance to the Club is now one-way with no return.
  • Once entering the Club there will be clearly marked signage for where to stand whilst waiting to be checked in via reception.
  • As part of our extra procedures staff will take members details for track and trace purposes and take a very quick temperature reading (procedures will be reviewed at regular intervals).
  • Please be patient with staff as they carry out these procedures.  
  • Members may then enter the bar (one-way – no return) or enter the corridor to the toilets/gym etc (one-way – no return).
  • All children must be accompanied by a parent at all times and parents must ensure they abide by the one-way system.  (Under no circumstances can children roam/run around the Club unsupervisesd).
 
Club Offices 

  • Members are asked not to enter the Club Offices at any time.
  • If you need to contact a manager, please email them on the appropriate email address displayed in the Club.

Staff

  • Our staff will be wearing masks and/or visors where appropriate to carry out their duties.
  • Members are asked not to interfere with staff procedures.
  • Members must respect social distancing measures around Club staff at all times.

Bar/Food 

  • The bar will be open from 9.00am to 9.00pm Monday to Friday and 9.00am to 7.00pm Saturday and Sunday.
  • The till points are clearly marked out and members must queue accordingly whilst social distancing.
  • Hot drinks served in takeaway cups, soft drinks served in single use plastic cups, wine served in single use plastic glasses, bottled beer served with single use plastic glasses.
  • Snacks will be available.
  • Draft beer will not be available at this time – we will update members asap.
  • The Courtside Bistro are planning to restart their food service from Friday, 7 August 2020 and there will be a takeaway sandwich service available from Tuesday, 28 July 2020, further updates to follow.
  • Contactless payments only.
  • Only member who have registered for track and trace at Reception may re-enter the Bar via the patio doors, otherwise the patio doors is an exit only.
  • Members must only socialise indoors with members of up to two households (anyone in your support bubble counts as one household).
  • Members must only socialise outdoors in a group of up to six people from different households, or in larger groups if everyone is exclusively from one or two households.
  • Members must limit interaction with anyone outside their group even you see other people you know.
  • There is reduced capacity for indoor seating, and members are advised to use the outdoor areas.
  • Please do not move the furniture as this has been arranged for social distancing.
  • Members must not stand/socialise at the bar.
  • Members must not congregate in the bar.
  • Water bottles will no longer be refilled at the bar.
Toilets & Changing Rooms 
  • The men’s, ladies and disabled toilets will be available for use.
  • Due to social distancing use of the changing rooms is to be avoided by members at all times but will be available to those with disabilities or special needs.  Showers, Sauna and Steam Rooms will not be available at this time.
 
GYM
  • The gym opening times are 8.00am to 8.55pm Monday to Friday and 8.00am to 6.55pm Saturday and Sunday.
  • The gym has a new hourly bookable capacity of 12 people.  We will carry out regular monitoring in the gym and update our risk assessments as required.
  • Members must only enter the gym if they have booked online.
  • Please enter for your session on time and not before.
  • Please check in your booking online.
  • Workouts are for a maximum time of 55 minutes and members must then leave the gym allowing time for the next booking to arrive.
  • Members must wipe down all machines, weights, mats after every use with the available cleaning spray and paper towel.
  • Please only refill your own water bottle at the water machine.  Cups will no longer be available.
  • New hand sanitizer units are fitted in both the cardio and free weights side.
  • Unfortunately the aircon system cannot be used.  The back door and extractor fans will be open.
  • Personal Trainers will continue to provide their services to members however when using the gym this will be for 1-1- sessions only and with 1 trainer in the gym at any time.
  
STUDIO CLASSES

  • The studio class timetable has been put together around the current guidelines.
  • The studio has a capacity of 10 participants per class.
  • Social distance spots have been marked on the studio floor.
  • There are 1+ metre distancing spots for class users along the studio corridor for users to queue.  Please do not stand in front of the red line as this is to allow the instructor to go to the front of the queue to manage their class entry into the studio.
  • Arrive for your class on time, no latecomers will be permitted into a class due to social distancing issues.
  • Wet wipe stations are available at each side of the studio to enable participants to clean their own equipment before and after a class.  It is the participants responsibility to ensure this is done under the guidance of the instructor.
  • No sweat towels, bags/coats etc are to be brought into the studio.
  • Members are advised to bring their own mats to classes.
  • There is no equipment sharing under any circumstances,
  • Unfortunately the aircon system cannot be used; the patio doors will be open to increase fresh air ventilation and the music will be kept at a reasonably low level to respect neighbours and the outdoor tennis players.
  • Class participants can exit the studio via the patio doors and turn left past the tennis courts towards the car park or can turn left out of the studio and exit through the door at the end of the corridor and turn right to the car park.  No access will be allowed back into the Club via the squash corridor including for the toilets.
  • Classes have been slightly reduced to 45 minutes maximum to allow time for the studio floor and equipment to be cleaned between classes and for members to stagger their entrance times.
  • Please use the hand sanitiser outside the studio door before entering the studio.  
  • Members must only enter the studio if they have booked online.
  • Please check in your booking online.
  • Bring your own water bottles, preferably already filled.

SQUASH
 
Entering the Club & Courts 

  • This will now look very different.
  • Hands must be sanitised before and after play.
  • Players are advised to the use the toilets before playing (if required) otherwise they will have to exit the building to return to these facilities via reception adhering to the one-way.
  • Courts can only be booked online.
  • We are no longer able to allow any member to turn up and play on a court without prior booking.
  • Please do not bring unnecessary equipment or clothing with you, just what you need to play.
  • The upstairs balcony is closed for viewing of squash courts.
  • This will also be part of the one-way system and needs to be left clear for gym access.
  • 1 adult parent spectator will be allowed for junior individual lessons only and Courts 1 & 2 will be used for coaching.
 
How we play
  • For full details on the new way to play squash, clidk here: https://www.englandsquash.com/backtosquash.or https://vimeo.com/438126720..
  • Hands will need to be sanitised before and after play.
  • Players are asked NOT to touch the walls, please ensure you have a towel on court.  Wearing of sweatbands and head bands is recommended to help with this issue.
  • Players to bring own water bottles, preferably already filled.
  • 15 minutes will be left between sessions ventilation, for members to wipe down touch points and ensure there is no overlap between bookings, with periodic 45 minute breaks for all courts to fully ventilate.
If you are participating in 1-1 coaching activity the following rules will apply to you:
  • Cashless payment if possible, if not a sealed and labelled envelope will be required.
  • Courts will be booked and confirmed by your coach.
  • The door will be open and closed by your coach.
  • The ball will only be touched by your coach and once they have finished their coaching day it will be sterilised and placed in a  locked container for 72 hours before circulation.
 
Coaching Guidelines 
  • Cashless payment if possible, if not a sealed and labelled envelope will be required.
  • Courts will be booked and confirmed with you by the coach.
  • The door will be open and closed by the coach.
  • The ball will only be touched by the coach and once they have finished their coaching day it will be sterilised and placed in a locked container for 72 hours before circulation.
 
Leaving after your game
 
Once you have finished please exit the Club via the EXIT ONLY DOOR at the end of the squash corridor.
 
 
TENNIS
  • All activity should be consistent with the Government guidance regarding health, travel, social distancing and hygiene at all times. 
  • The indoor courts will be available for members to book from 27 July 2020 based on a members individual bookings for singles or doubles play.  Group bookings eg. Club Play or any other organised activity is only permitted outdoors.
  • LTA Guidelines for the venue, players and coaches can be found at https://www.lta.org.uk/about-us/tennis-news/news-and-opinion/general-news/2020/march/coronavirus-covid-19—latest-advice/.  The guidelines for players and the venue will be posted on the tennis noticeboards. 
  • The indoor and outdoor courts will be available at the following times:
    Monday-Friday 8.00am-9.00pm, Saturday & Sunday 8.00am-7.00pm.  Times outside of these will be blocked out on the booking sheets
  • The PAYG court charging scheme will stop from Monday, 27 July 2020 and members paying subscriptions will no longer be required to pay court fees.   
  • Courts can now only be booked online and confirmed online.  Courts MUST be booked (no option to just turn up and play).
  • A maximum of 5 courts will be used for coaching at any given time.  Coaches will send court requirements to the Tennis Head Coach.  
  • The Club’s Safeguarding Policy will be as per normal guidelines.  We have included a safeguarding section on the Player Guidelines https://ipswichsportsclub.co.uk/the-club/safeguarding/.
 
Guidelines for Tennis Coaches
 
Coaching Activity
  • All activity should be consistent with the Government guidance regarding health, travel, social distancing and hygiene at all times – coaches must read and keep a copy of updated version of LTA Coach Guidance.
  • Coaches must consider safety first, particularly minimising the risk of infection/transmission.  A thorough risk assessment should be undertaken by each coach in addition to the Clubs’ own risk assessment for players and coaches.
  • Guidelines will be updated as we progress through the different phases of Government measures – the LTA remains in discussions with Government and so coaches must check the official LTA position at www.lta.org.uk/coronavirus on a regular basis.
  • Any measures coaches put in place to enable tennis activity to resume need to be capable of being flexible or changed quickly if tighter movement/social distancing is reintroduced in the future or when the restrictions are further relaxed.
  • Coaches must follow this guidance and any material failure to do so could result in removal of privileges or even suspension or withdrawal of their licence to coach at the Club.
 
Health, Safety and Hygiene 
  • First Aid will now be available at reception and outdoors as before.
  • Coaches bring their own hand sanitizers.
  • Guidance on delivering First Aid during the coronavirus pandemic is available on the St John Ambulance website.
 
Communication
  • Coaches to communicate with all clients on a regular basis regarding updates on guidelines.  Coaches to continue to send new players the player guidelines before attending coaching.
 
Spectators/Parents
  • Outdoors – guardian (non-participant) attendance should be limited to one per child where possible, with social distancing strictly observed while watching the session.
  • Indoors – due to the constraints of available space for social distancing there is no access to the indoor centre for spectators to watch coaching sessions, coaches are therefore advised to continue to use outdoor courts at this time.
  
Guidelines for Players
 
A full set of these guidelines can be found on www.lta.org.uk/coronavirus.  The Club has worked to provide a full set of guidelines to enable the safest possible environment for players to come and play.  Please read the guidelines and adhere to these at all times.
 
 
Before leaving home and after you return 
  • Wash your hands with soap and water for at least 20 seconds before leaving home to go to the court (or use an alcohol gel if washing hands is not possible).  Toilet and hand washing facilities at the Club are available from 27 July 2020, however access to the indoor centre a max of 1 person queuing inside for the toilet. Access is only for the downstairs toilet. Please bring your own hand sanitizer to wash your hands before, during and after play, hand sanitizer stations are also available inside the club main building.
 
Court Bookings
  • All Courts MUST be booked online and in advance of playing using the Club’s online booking system – in the interest of safety of all players please do not turn up to play without first booking a court.
  • The Club courts will be open at the following times: Monday-Friday8.00am-9.00pm, Saturday & Sunday 8.00am-7.00pm
  • Members booking indoor will need to bring coins for the light meters, please have coins organised before attending site as the bar will be a contactless payment system only and no change will be available.
  • Members must ensure they leave the court 10 minutes before the end of their booking slot in order to ensure safe access for the next players.
  • Members can book online up to 7 days in advance.
  • Members must follow this guidance and any material failure to do so could result in removal of privileges or even suspension or withdrawal of membership.
Equipment
  • Bring hand sanitizer with you.
  • Take all your own equipment (do not share equipment such as rackets, grips, hats and towels).
  • Only take the minimum amount of equipment with you that you need to play.
  • Clean and wipe down your equipment, including rackets and water bottles before and after use.
  • Bring a full water bottle, and do not share food or drink with others.
  • Ensure you take all your belongings with you at the end of the session and do not leave anything on court.
  • Please put all rubbish (water bottles, food packaging, ball tins) in the bins provided.
 
Travelling to and from the Court 
  • Arrive as close as possible to when you need to be there.
  • Avoid touching court gates, fences, benches, etc. if you can.
  • Allow others to leave before you enter the court – if you need to wait then do so away from the courts and clear of the gates.
  • Ensure you leave the court 10 minutes before the end of your allotted time so that it is empty for the next players.
  • Arrive changed and ready to play.
  • Do not congregate after playing.  No extra-curricular or social activity outside of the government guidelines should take place.
 
Maintain Social Distancing
  • Stay at least one meter plus from other players at all times (including during play, when taking breaks and before and after play).
  • Do not make physical contact with other players (such as shaking hands or high five).
  • Stay on your side of court and avoid changing ends, or agree to change ends at opposite sides of the net.
  • Avoid chasing the ball down to another court if other players are using it.
 
Safeguarding 
  • The Club’s Safeguarding Policy remains in place.  All details of the Club’s Safeguarding policies and contact details for the Club’s Safeguarding Officers, Karen Watling and Ali Livingstone, are on the Club’s website https://ipswichsportsclub.co.uk/the-club/safeguarding/.
  
HOCKEY
  • Hockey PAYG pitch fees will stop from Monday, 27 July 2020.
  • Hockey play is only available to members of the Club.
  • Hockey members keen to restart their hockey should contact the hockey committee through hockey@ipswichsports.co.uk or respective captains for details of forthcoming hockey training sessions.
  • Members should bring their own water bottle and hand sanitizer to training sessions.
  • All captains/organisers will be responsible when running sessions to ensure members train safely and in line with England Hockey guidelines.
  • Please take your litter home with you at all times.
  • Coaching is available and for further details please contact hockey@ipswichsports.co.uk.
  • Go for Sport are running hockey camps and full details are available at http://www.goforsport.co.uk/website/.

 
Welcome back..!!!

ANDY YORKE
General Manager

Club Member Update…Re-Opening Plans

Further to our recent announcement we are continuing to work on meeting the guidance and to re-open the Club as soon as possible.  If all goes well we will re-open the premises and facilities on Monday, 27 July 2020 at 9.00am.  We hope to confirm this date on Wednesday, 22 July 2020.  Upon the re-opening normal membership arrangements will be restored and  ‘Pay & Play’ will end.

We must inform members however, that in order to satisfy the applicable COVID-19 safe guidelines members will see some changes to how we worked before including the introduction of a gym booking system (due to COVID-19 Track & Trace), reduced fitness class sizes and marked workout areas, restricted play for Squash and changes to how the bar and food can operate.

We are considering all guidelines regarding staff PPE equipment and consulting with them as to the best approach for members and staff.

Throughout the closure of the Club facilities, we have been very conscious of the need to keep Club costs under control whilst raising any funds we can to help the Club’s financial survival.  We will have to continue in this way when re-opening to ensure we can afford to operate the Club – this includes slowing increasing utility costs, returning only the staff needed to run the new operations, limiting range of products offered over the bar, increased spending on hygiene products, supplies and cleaning staff, purchase of new equipment to meet the guidelines and expenditure to return the Club to an opening condition after months of lockdown.  We do intend to carry out a full clean including a certified chemical mist spray to ensure the building is virus free along with new chemicals used by our cleaners and staff; members must also fully understand their responsibilities within the guidelines to keep equipment clean.

We will also have to make modifications to areas such as the Gym and Studio and it is expected that whilst toilet facilities will be available, showers, sauna and steam rooms will remain closed at the start of re-opening.  There will also be a need for a one-way system to keep to social distancing guidelines.

We do ask members to follow all signage and guidance and please refrain from challenging staff on any part of the new guidelines.  Members are requested to make any comments via the usual channel via email to manager@ipswichsports.co.uk and suggestions/comments will be considered by the Club’s management.

From the day when the Club closed its facilities until it re-opens no membership income has been forthcoming but we are extremely grateful to those members who have made donations; the income generated by ‘Pay & Play’ has also made a valuable contribution to running costs.  This has all helped to reduce the damaging impact on Club finances but we do need from a financial point of view to start collecting subscriptions again.

For monthly members their memberships will continue with effect from the re-opening day and subscriptions will start to be collected again in August 2020.

For annual members their memberships will also continue with effect from the re-opening day, they will retain their original enrolment date and when their annual renewal is due a discount to the value of the close down period will be afforded for the next annual payment.  If it is their intention not to renew for a further 12 month period they will be given an extension beyond the renewal date equivalent to the close down period to honour the original 12 month commitment.  Alternatively annual paying members may wish to donate the COVID-19 period of closure.

Finally we are delighted to say to members “Welcome back – you have been missed’ and we ask all members to play their part in the re-opening to ensure the Club can stay open and vibrant again.  Once more we would like to thank all those members who have helped out during the close down period whether by undertaking voluntary activities, making donations or otherwise.  This is much appreciated by all of us concerned with maintaining the Club in these most challenging of times.

 

VANESSA PENN

Chairman

For and on behalf of the Club Executive and Council