MEMBER NOTICE – Club Update following Tier 2 Announcement

Dear Club Members

 

COVID-19 

We have just heard that Ipswich remains in Tier 2.

 We would therefore like to confirm to members that all activities continue as they are currently and we ask that everyone continues to adhere to the government guidelines and COVID-19 procedures in place at the Club.  We would like to take this opportunity to thank members for their continued support of the Club whilst it continues to face the on-going challenge of the restrictions.

  

Online Member Bookings for all activities

 Following the recent trial of early morning online bookings and after consultation with various section representatives and via feedback from members, the Online Booking System opening time has been changed with immediate effect.  Members can now start making bookings online from 8.00am which is in line with our Reception opening time.  This is for all studio, gym, tennis, squash and racketball bookings.

 

 Courts/Bookings

 As we are now in the peak winter squash and indoor tennis season we would like to remind all members, coaching staff and event organisers that in the event you need to cancel a court please do so as soon as possible and ideally no later than 24 hours prior to the booking.  Members can cancel a booking online up to the day itself alternatively contact Reception on 01473 251143.  Releasing courts allows other members to reuse these slots and ensures the courts are used to their maximum.

book what you need to avoid empty courts and please continue to allow a small gap between the next booking to allow time for safe changeovers.  Court bookings should only be made when you intend to play rather than just reserving them ‘just in case’.

 

Whilst times are challenging we remain positive about promoting our wonderful Club to the local community and hope members noticed our most recent press article.   I am sure you will all agree how much the Club means to us all and would encourage you all to pass on all we do here at the Club to friends and family so they too can experience all we have to offer.

 

Subject to any further government announcements, and on behalf of the Club Executive, Council and Committees, I would like to wish you all a safe and Merry Christmas.

  

VANESSA PENN

Club Chairman